★ 98% open rate on SMS review responses → Businesses responding to reviews earn 12% more revenue ★ 1-star reviews ignored = customers lost forever → Average business gets 47 new reviews per month ★ 88% of consumers trust online reviews as much as personal recommendations → ReplyRight responds within seconds — not days ★ 98% open rate on SMS review responses → Businesses responding to reviews earn 12% more revenue ★ 1-star reviews ignored = customers lost forever → Average business gets 47 new reviews per month ★ 88% of consumers trust online reviews as much as personal recommendations → ReplyRight responds within seconds — not days

AI-Powered Review Management

Every review answered. Automatically.

ReplyRight writes perfect, personalized responses to your Google and Yelp reviews the moment they post — so you never lose a customer to an unanswered complaint again.

Start Free 14-Day Trial → See it in action ↓

Trusted by 2,400+ local businesses

James Thornton

2 hours ago · Google

★★☆☆☆

"Waited 40 minutes past my appointment. Staff didn't acknowledge the delay once. Won't be coming back."

✦ AI Written

Hi James — I'm really sorry about the wait and the lack of communication from our team. That's not the experience we want for anyone, and I understand your frustration completely. I'd love the chance to make this right. Please reach out to us directly at [phone] and I'll personally ensure your next visit is everything it should have been.

✓ Responded in 4 seconds

Maria Chen

Yesterday · Google

★★★★★

"Absolutely incredible service. The team went above and beyond!"

✦ AI Written

Maria, thank you so much — this genuinely made our day! We love hearing that the team hit the mark for you. We'll make sure everyone hears your kind words. Can't wait to see you again soon! 🙌

✓ Responded in 3 seconds

The Problem

Your reviews are talking.
You're not listening.

Every unanswered review is a public signal that you don't care. Here's what it's actually costing you.

😤

Negative reviews go unanswered for days

The average small business takes 5+ days to respond to a bad review — if they respond at all. By then, 10 other potential customers have already moved on.

72% of customers won't return after a bad experience

⏰

You don't have time to write thoughtful replies

You're running a business. Crafting a genuine, personalized response to every review — good and bad — takes time you simply don't have.

Average owner spends 4+ hrs/week on reputation tasks

📉

Generic responses make it worse

"Thank you for your feedback!" sounds dismissive. Customers can smell a copy-pasted response from a mile away — and it damages trust more than silence.

$thousands in lost revenue per unanswered 1-star

How It Works

Set up in 5 minutes.
Works forever.

No technical skills needed. No ongoing maintenance. Just connect once and ReplyRight handles the rest.

Connect your business

Enter your business name and Google/Yelp listing URL. Takes 60 seconds. No API keys or logins to your review platforms required.

Set your tone & style

Choose Professional, Friendly, or Apologetic. Optionally describe your brand voice in your own words and ReplyRight matches it every time.

Approve or auto-publish

Review responses in your dashboard before posting, or flip on Auto-Publish and let ReplyRight respond to every review the moment it lands.

Live Demo

Try it yourself. Right now.

Paste any review and watch ReplyRight generate a perfect response in seconds.

Business Type

Response Tone

Paste a Review

ReplyRight Response Generator

Star rating of pasted review:

⭐ ⭐ ⭐ ☆ ☆ 3 stars

Your AI-generated response will appear here. Click "Generate Response" to see ReplyRight in action.

Features

Everything your reputation needs.

⚡

Responds in seconds

The moment a review posts, ReplyRight generates a perfect, personalized response. No lag. No delay. Customers see you're attentive.

🎯

Actually personalized

ReplyRight reads the actual review content — not just the star rating. Every response references what the customer specifically said.

🔥

Handles the hard ones

1-star reviews are the most important to respond to. ReplyRight is trained to de-escalate, empathize, and invite the customer back.

✍️

Matches your brand voice

Describe your tone once — formal, casual, warm, funny — and every response sounds like it came from you, not a bot.

📊

Reputation dashboard

See your average rating, response rate, and review volume at a glance. Know exactly where you stand before customers do.

🔔

Instant alerts

Get notified the moment a new review posts — especially the negative ones. No more finding out about a 1-star review three weeks later.

Real Results

What business owners actually say.

★★★★★

We used to have 12 unanswered reviews sitting there for weeks. Within 24 hours of using ReplyRight, every single one had a thoughtful, personalized reply. My Google rating went up half a star in a month.

Rosa Delgado

Rosa's Kitchen · Austin, TX

★★★★★

I was spending an hour every Sunday morning writing review responses. Now ReplyRight handles it in real time, the responses are better than anything I was writing, and I have my Sundays back.

Marcus Webb

Pinnacle Auto Group · Chicago, IL

★★★★★

A competitor left a fake 1-star review and I was furious. ReplyRight drafted a calm, professional response that actually made us look great by comparison. Several people mentioned it when they came in.

Sandra Park

Bloom Salon & Spa · Seattle, WA

Pricing

Choose how much
we do for you.

From a self-serve tool to fully done-for-you — every plan includes a 14-day free trial, no credit card required.

🛠️

Starter

You generate & post responses yourself using our AI tool

$19/mo

→

✍️

Pro

We write responses & email them to you — you post to Google

$49/mo

→

Questions, answered.

Do I need to give ReplyRight access to my Google account?+

No. You simply paste in your Google Business listing URL during onboarding. For the Concierge and Agency plans where we post responses directly on your behalf, you'll grant us "Manager" access to your Google Business Profile — this takes about 60 seconds and can be revoked at any time. We never access your Google account for anything other than posting review responses.

Will the responses sound like AI?+

No — and this is the most important thing we've focused on. ReplyRight reads the actual review content and writes a response that references specific things the customer mentioned. It sounds like a real, thoughtful person wrote it. You can also provide your brand voice description to make it sound even more like you.

Can I edit a response before it posts?+

Absolutely. By default, all responses land in your dashboard for approval before posting. You can edit, regenerate, or discard any response. The Auto-Publish mode is optional and can be toggled on or off at any time.

What platforms does ReplyRight support?+

The Starter plan covers Google. Pro covers Google and Yelp. Concierge and Agency cover Google, Yelp, TripAdvisor, and Facebook. We're actively adding more platforms based on customer demand.

How does the 14-day free trial work?+

You get full access to all Pro features for 14 days, completely free, no credit card required. At the end of the trial, choose a plan to continue or simply walk away — no charges, no hassle.

Can I use ReplyRight for multiple business locations?+

Yes. The Agency plan covers up to 5 business locations under a single $149/mo subscription with full Concierge service for each location. For more than 5 locations, email us at sean@replyright.com for custom pricing.

Every review answered. Automatically.

Your reviews are talking.You're not listening.

Set up in 5 minutes.Works forever.

Try it yourself. Right now.

Everything your reputation needs.

What business owners actually say.

Choose how muchwe do for you.

Questions, answered.

Stop letting reviews go unanswered.

Your reviews are talking.
You're not listening.

Set up in 5 minutes.
Works forever.

Choose how much
we do for you.